royalton antigua resort and spa reviews

Some days we had no towels for the shower and they never restocked our mini bar! Our aim is to provide memorable, enjoyable, luxurious experiences to all of our guests and our team continues to work assiduously to ensure the highest standard of service is maintained and all of our guest vacation dreams become a reality. Popular attractions Jolly Beach and Dickenson Bay Beach are located nearby. I did my own research to the problem and its obviously I agree with the many staff member's who shared their fustration and to say The General Manager is never present to handle any guest issues himself or staff issues he is not aware of. Good luck to the team members. I called the front desk and they sent security. Oh we have it documented...ok...do something and move them! A few key takeaways - the bungalows are worth the money, the food is just okay, COVID policies were good, the Diamond club upgrade is not worth it now and tip the team! First opening its doors in May 2019, Royalton Antigua is an all inclusive resort that boasts Antigua’s very first, and still only, overwater bungalows. Two nights later they started blasting music at 5am. What food & drink options are available at Royalton Antigua Resort & Spa? What are some restaurants close to Royalton Antigua Resort & Spa? They’re doing the best they can, and there is a wide variety considering the menus are consolidated and they’re probably losing money. Three sleepless nights. Are any cleaning services offered at Royalton Antigua Resort & Spa? We were three people and they put us up in a room with a king size bed. Nonetheless, we are pleased to have provided you with an enjoyable experience. A few of the negative reviews online were about the food - hotel food costs are normally very expensive - but when you’re ordering limited quantities it’s even more expensive. These are your good staff Mr. General Manager appreciate them and get to know them just not pass them straight as I watch you do for my seven days sitting at the bar. Stay at this 4.5-star luxury property in St. John's. My brother and boyfriend liked the Caribbean restaurant best. Beach was stunning absolutely amazing! However, we would like to take this opportunity to reassure you that our management team has been working assiduously to address and resolve guests' issues in an effort to ensure the satisfaction of our clients and provide the quality of service which we pride ourselves on. The food - honestly not great. Use this rating to help choose your stay! Does Royalton Antigua Resort & Spa offer any business services? It was truly a pleasure hosting you and we eagerly await your return. Our aim is to provide memorable, enjoyable, luxurious experiences to all of our guests and our team continues to work assiduously to ensure the highest standard of service is maintained and all of our guest vacation dreams become a reality. I vacation at Royalton Antigua during Christmas to the new year and its a lovely property, good staff but needs training and good management support. Yes, free parking is available to guests. The hotel team checks your temp at every restaurant. You’re required to wear a mask when getting food from the buffet and walking into restaurants, which almost everyone abided to. The team is unbelievable - so nice - so considerate and helpful! Regrettably, the inconveniences described impacted the full vacation experience we hoped for you, and for such, we extend our sincerest apology. There is also a security person stationed by the bungalows which was great. more. Our vacation got better and we wish we was there now, getting some sun Stay there for yourself. The time we arrived at the resort till the time we left, everyone from the concierge, guest services, all the staff, entertainment group- … Errolson was our server for the romantic dinner and was also excellent. That being said we were only at the hotel for 5 days and 4 nights. Hotels near Real Paradise Jet Ski Antigua, Hotels near American University of Antigua. There really is something for everyone. Anyway, read the benefits of the bungalow - you need to reserve the add-ones as soon as you get there. It was nice to get out of the US after 10 months of masked quarantine. We recommend calling ahead to confirm details. Felt very safe!! The resort had food and alcohol shortages daily as well as limited staff in the bars and … If we were there for a week, maybe we would have gone to the beach. Dale cannot do enough for you. The resort is well laid out, the gardens are beautiful, everywhere is clean, the food is plentiful and the selection is brilliant. Claim your listing for free to respond to reviews, update your profile and much more. Find useful tips from other families. myself speaking with the reception manager. Kind Regards, Royalton Antigua, Management Team. Architecture is stylish, service is pleasingly attentive and the signature DreamBed™ found in all suites is designed for the perfect night’s sleep. Top room amenities include a minibar, air conditioning, and a flat screen TV. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. I will not return with a selfish General Manager like that. The under paying of hard working staff who are trying their best. Room types may vary. The hotel is 25ish mins from the airport. The team is unbelievable - so nice - so considerate and helpful! My daughters and I had an amazing and relaxing time. After that they prob left because we didn’t hear any more music! Your commendations are appreciated and will be shared with everyone deserving of credit, especially Errolson, Jessica, Lindsay, and Arielle who take great pride in providing memorable luxury experiences to all of our guests. When we got to the hotel they took our temp (at the gate) and then drove us to the front drive. I am not being discriminatory but helping you to fix the problem if you want a successful hotel. Hotel Royalton Antigua Resort and Spa - All Inclusive 5 stars is ideally situated at Five Islands, Deep Bay - Saint John, Antigua in Five Islands Village only in 1.2 km from the centre. It was certainly a pleasure hosting you and we eagerly await your return to enjoy the full vacation experience our resort is known to offer. Royalton Antigua is perfectly situated on Deep Bay, beneath the watchful eye of historic Fort Barrington. Lisa and Kerry Ann nice ladies from the ice parlour, our driver Jeff was nice and Safiyah at check-in. more. I did my own research to the problem and its obviously I agree with the many staff member's who shared their fustration and to say The General Manager is never present to handle any guest issues himself or staff issues he is not aware of. I would love to go back....just watch the rum punch on the boat trip. A few of the negative reviews online were about the food - hotel food costs are normally very expensive - but when you’re ordering limited quantities it’s even more expensive. I called the front desk and they sent security. That being said we were only at the hotel for 5 days and 4 nights. My brother and boyfriend liked the Caribbean restaurant best. Are there any historical sites close to Royalton Antigua Resort & Spa? Enjoy free WiFi, free valet parking, and an outdoor pool. We saw him everywhere and he was so friendly and welcoming! Which popular attractions are close to Royalton Antigua Resort & Spa? This new generation all-inclusive hotel offers discerning travelers a family-friendly vacation experience where guests of all ages are captivated from morning to night. Conveniently located restaurants include Stella Ristorante, The Cove Restaurant at The Blue Waters Resort, and Fred's Belgian Waffles and Ice Cream. Mr. Hunter how can you dominate a Caribbean Island with non speaking English staff, your staff members are saying that its hard to communicate with the managers because of english barrier and I witness for. The resort is well laid out, the gardens are beautiful, everywhere is clean, the food is plentiful and the selection is brilliant. Now £263 on Tripadvisor: Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village. From unlimited à la carte dining to signature DreamBed™ mattresses in each well-appointed room, guests can take advantage of Royalton’s All-In Luxury® concept, carefully designed to deliver personalized service. I don’t know but after one sleepless night you’d think they would do something. Claim your listing for free to respond to reviews, update your profile and much more. Is parking available at Royalton Antigua Resort & Spa? Are there any historical sites close to Royalton Antigua Resort & Spa? Dear llewellyne2021, Thank you for choosing Royalton Antigua for your vacation and for taking the time to share your experience with us. encountered one problem on our trip and that was the next door neighbors. We value your feedback and have shared your comments and concerns with our management team as this will help us to identify our areas of opportunity to make the necessary improvements. I called every number on the phone and no one picked up. Diamond Club during COVID really only gets you a free bottle of liquor, access to the Diamond Club concierge and a discount at the spa. Our team members are the pillar of this resort and their well being and satisfaction is a priority to us. They’re doing the best they can, and there is a wide variety considering the menus are consolidated and they’re probably losing money. Now $362 (Was $̶4̶0̶8̶) on Tripadvisor: Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village. Felt very safe!! I called again and security came a third time. Dear sherricohen, Thank you for choosing Royalton Antigua for your recent vacation and for taking the time to share your experience with us. I went to front desk in morning they said they spoke with them and if it happened one more time they would do something. Dear JoanneEspi, Thank you for choosing Royalton Antigua for your recent vacation and for taking the time to share your experiences with us. Two sleepless nights at a 5 star family resort! Five Islands, Deep Bay - Saint John, Antigua, Five Islands Village, Antigua & Barbuda Spa services, a terrace, and a complimentary children's club are also featured at the luxury Royalton Antigua Resort and Spa – All Inclusive. Nonetheless, we are pleased to have provided you with an enjoyable experience. Galley Bay is minutes away. Top room amenities include a minibar, air conditioning, and a flat screen TV. Royalton Antigua beckons. Sitting on a stunning private beach next to breathtaking clear waters, you can relax in upscale ambiance and enjoy the relaxing effect of the soft trade winds. The pool and pool bar are excellent as are the drink choices and cocktails. myself speaking with the reception manager. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. The food was not the best but it got better, The staff were nice and friendly especially Shequelle the gym guy, Tajah and Sherrie from the bar were really nice. It was truly a pleasure hosting you and we eagerly await your return. Discover your smile. He did everything to make our stay enjoyable! We are elated to receive your comments highlighting the beauty and design of our resort, our well-kept grounds, delicious cuisine, refreshing cocktails, stunning beach, the hospitality of our hosts, our well-equipped fitness facilities, and a variety of other facilities and amenities available to you. Does Royalton Antigua Resort & Spa have an airport shuttle? Lisa and Kerry Ann nice ladies from the ice parlour, our driver Jeff was nice and Safiyah at check-in. I will not return with a selfish General Manager like that. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. On the second night of our trip they decided to throw a party and blast loud music at 12am. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Are there opportunities to exercise at Royalton Antigua Resort & Spa? Not bad, but not amazing. I have just returned from a 13 night stay at the Royalton and sat back at my desk I cannot believe some of the reviews. I am recently gluten free (due to a newly discovered allergy) so my options were VERY VERY limited. During COVID, it does not pay to pay for the upgrade (if you’re staying in the main hotel) - in my opinion. Jessica was our butler and she was superb. We appreciate your comments highlighting your enjoyment of our luxurious overwater bungalow, stunning location, excellent service received from our hospitable hosts, rejuvenating massage treatments, and our adherence to the COVID-19 protocols. Nothing is too much trouble and the beach is something else, absolutely beautiful. I have just returned from a 13 night stay at the Royalton and sat back at my desk I cannot believe some of the reviews. Does Royalton Antigua Resort & Spa offer any business services? I am not being discriminatory but helping you to fix the problem if you want a successful hotel. Is parking available at Royalton Antigua Resort & Spa? Good luck to the team members. It stopped after and they left their room. It's based on a self-evaluation by the property. Our guests praise the pool and the helpful staff in our reviews. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. Many travellers enjoy visiting Fort Barrington (0.4 miles) and Fort James (1.5 miles). Some days we had no towels for the shower and they never restocked our mini bar! We saw lots of improvement until the kids did not wanted to leave. 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